Enterprise-grade AI for small business

Complex problems. Elegant solutions.

Backerplate builds and runs AI for small and midsize businesses: hands-on training, adoption that sticks, and ready-made solutions your team can use from day one.

Start with a free 30-minute consultation.

Everyone says use AI. Nobody showed your team how.

You are paying for AI licenses your team never opens.

The pilot wowed the room. Ninety days later, nobody touches it.

Built around the problem, not the platform.

We start with what is in the way: the calls nobody returns, the licenses nobody opens, the pilot that stalled. Then we build the AI that clears it, and stay until your team runs it without us.

A backer plate is the piece mounted behind a structure so the load spreads and nothing tears loose. That is the job. You keep running your business. We make the technology behind it hold.

What we build

Three ways we put AI to work.

Narrow on purpose. Training, adoption, and ready-made solutions, all built by running them, not by reading about them.

AI Training & Workshops

Hands on keyboards, not slides.

A working session on your actual tools and your actual work. Your team leaves having used AI on something real, with the handful of workflows that pay off first already running.

Format
Live, hands-on workshops on the tools you use (Microsoft Copilot, ChatGPT, Claude), tuned to your industry
Takeaways
A working prompt library and a shortlist of workflows to adopt first
Proof
Skills checked against real tasks, not a completion certificate

When this fitsYour team is curious about AI, maybe already using it unofficially, and you want that turned into skill instead of guesswork.

AI Adoption

Bought is not adopted.

Buying the tool is the easy part. We find the processes worth automating, wire AI into how you already work, and stay on it until using it is the default rather than the exception.

Wire-in
AI built into the tools your team already opens, with no new app to learn
Guardrails
Data boundaries, grounding sources, escalation to a human, audit trail
Proof
Baseline captured before build. Measured again at 60 days.

When this fitsYou already pay for AI licenses or a Copilot, someone championed it, and usage has flatlined.

Out-of-the-Box AI Solutions

Ready to run. Nothing to learn.

Prebuilt AI agents for the jobs small businesses lose money on, set up with your details and switched on. Your team changes nothing about how they work. The difference is the calls you stop missing.

Backstop
Missed-call text-back that books the job before your competitor calls back
Managed
Monitored, tested and reported every month. If it breaks, we already know.
Pricing
Flat monthly. No per-seat math, no surprise overages.
View Backstop

From idea to impact

Sequenced by dependency, not by topic.

Every engagement runs the same four moves. The order is the part most AI rollouts get wrong.

  1. 01

    Assess

    Where AI actually pays off in the work you already do. A shortlist of processes with a measurable before and after.

  2. 02

    Decide

    Options with real numbers on them, including the cost of doing nothing. A decision you can make, not a report you have to interpret.

  3. 03

    Build

    Training delivered, workflows wired in, or a solution configured and switched on, in dependency order.

  4. 04

    Adopt

    We stay on it until using it is the default. Measured at 60 days, not declared done at handoff.

Why us

Applied AI. Emphasis on applied.

Most AI advice comes from people who have never shipped it. Ours comes from years of putting enterprise technology into production for real businesses, brought down to the size of yours.

See the exact monthly report a Backstop customer receives. Real format, example numbers.

See a sample report

Start

Have a problem worth solving? Let's build something that works.

Start with a free 30-minute consultation. We look at the problem and tell you straight whether we can solve it.

Currently accepting engagements